Frequently Asked Questions

You can visit the parking window located in Bayou #1636. In addition, you can contact the Parking and Transportation directly at 281-283‐CARS (2277) or parking@uhcl.edu.

Parking and Transportation Department staff are available:

• Monday-Friday: 8 a.m. to 5 p.m.

After hours, or when customer service representatives are not available, leave a voice message or send an email. Your message will be returned in a timely manner.

Parking is enforced 24/7 in all employee lots, but currently not enforced from 12 pm on Friday through all day Sunday in student parking lots. This is subject to change.

The grace period applies only to student parking lots and is in effect during the first two weeks of the fall and spring semester only. Employee and visitor lots are enforced at all times.

Please note, there is no grace period during the summer, as summer permits are available for purchase starting in mid-May. For details on permit availability each semester, please refer to our website.

Parking permits are sold online only. You may use a credit or debit card.

No. All sales of parking permits are final.

During the purchase of your permit, you had to verify the address you wanted it mailed to. If you have a permanent address that differs from your school address, check this address. Upon purchase, a temporary permit is available immediately to print out. Keep this temporary permit on your dashboard to avoid citations; extra time will be given for permits to arrive in the mail. Please be aware that permits can take a long time to arrive—up to 15 days in some cases. If it takes longer than this, contact the office at 281‐283‐CARS (2277) or parking@uhcl.edu.

Parking permit holders are allowed to transfer their permit to the vehicle they will be bringing to campus. If transferring the permit is not possible, a visitor parking permit must be purchased through the pay stations located on campus or use T2 Mobile Pay, as free parking is not available.

Please contact the Parking office at 281‐283‐CARS (2277) or email parking@uhcl.edu for further instructions.

Check with the department that hired you to find out if any parking arrangements have been made. All vehicles must display a valid parking permit while parked on campus. Visitor permits are available for purchase through the pay stations located on campus or use T2 Mobile Pay, as free parking is not available.

Check with the department, school, or office you are visiting to find out if any parking arrangements have been made. Otherwise, all vehicles must display a valid parking permit while parked on campus, which may be purchased at the visitor's pay station or use T2 mobile Pay.

Hang tags designated as "Alumni" or "Retiree" are valid only for parking in student parking lots. Please note that these hang tags are not issued by our office.

To purchase a temporary permit, you will need to visit a payment kiosk and pay with a credit or debit card to receive a permit to display on your dashboard or use T2 mobile Pay.

Currently, there are three payment kiosks at the Clear Lake campus: Lot G near the Delta Building, the Visitor Lot (Lot R) across from the main entrance of the Bayou Building, and in front of the Recreation and Wellness Center in Lot D4. There is also one payment kiosk at the main entrance of the Pearland campus. The machines accept MasterCard, Visa, and Discover. If the kiosk malfunctions, please call the parking office at 281‐283‐CARS (2277) to report the problem.

Below are the instructions once you arrive at one of the payment kiosk. 

Push any key to start the machine. It is solar powered and needs a key pushed to start it up. Please be patient as the kiosk operates at its own pace.

• Choose 3) Daily $10 and push "Ok"
• Enter the number of days (usually just one day) and push "Ok"
• If you have a promo-code push 1) yes and enter promo-code

To use a handicapped space, you must obtain a handicapped placard or plates from the Department of Motor Vehicles in addition to the UHCL parking permit or daily visitors parking permit. To find out more about purchasing a handicapped permit, go to form VTR‐214.

You may pay or appeal your citation by going to the Parking Portal. Search your citation number or plate number to find the citation.

You have 14 days to pay or appeal your citation. On the 14th day, a $20 late fee will be added.

Once an appeal is submitted, a decision will be issued within 2 to 6 weeks and sent to the email address on file. A hold is placed on the citation until the appeals committee has made their decision. If a fee is upheld, you will have 14 days from the date of the email to make payment. Failure to do so will result in a late fee.

Contact the Parking and Transportation Department at 281‐283‐CARS (2277) or parking@uhcl.edu