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2.1 Strategic Business Services

2.1.1 Strategic Planning

Strategic Plan Facilitation

Overview:

Our Strategic Plan Facilitation service is designed to guide organizations through the critical process of strategic planning. Recognizing the importance of a well-defined vision and mission, TMAC employs applicable 7QC Tools to ensure a thorough analysis of your current market position. Utilizing insights from Dunn & Bradstreet's web-based industry analytics, we help organizations forecast their strategic goals, align resources, and establish departmental objectives. This service emphasizes that strategic planning should be an annual exercise for realignment and course correction, vital for organizational transformation efforts.

Key Benefits:

  • Vision and Mission Clarity: Articulate a clear vision and mission that provides a framework for all organizational initiatives and decision-making processes.

  • Informed Market Positioning: Access comprehensive market analysis to understand your organization’s ranking relative to competitors, enabling informed strategic decisions.

  • Long-Term Goal Development: Establish strategic goals typically spanning five years, setting a clear direction for growth and innovation.

  • Resource Alignment: Ensure that resources are effectively aligned with organizational objectives, facilitating departmental goal setting and tactical metric development.

  • Continuous Improvement: Implement a structured annual review process for realignment and course correction, supporting ongoing transformation and adaptation in response to market changes.

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2.1.2 Family and Closely Held Business Facilitation

Family and Closely Held Business Facilitation

Overview: 

Our Family and Closely Held Business Facilitation service is designed to assist the largest sector of businesses in the world: family and closely held businesses. These enterprises face a unique set of challenges that differ significantly from those experienced by other types of businesses. To effectively address these situations, TMAC provides access to a web-based assessment tool and offers strategic planning facilitation that includes transition and exit strategy planning, succession planning, advanced conversations, plan deployment, governance, protocols, and family conflict resolution. 

Key Benefits: 

  • Tailored Strategies: Develop customized transition and exit strategies that address the specific needs and dynamics of your family business, ensuring a smooth handover and continuity.

  • Succession Planning: Create effective succession plans that identify and prepare the next generation of leaders, securing the future of the business while preserving family values.

  • Facilitated Communication: Utilize advanced conversation techniques to foster open dialogue among family members and stakeholders, promoting collaboration and understanding.

  • Clear Governance Structures: Establish governance protocols that enhance decision-making processes, accountability, and operational efficiency within the family business.

  • Conflict Resolution Support: Provide strategies and mediation assistance to resolve family conflicts, fostering a harmonious working environment and strengthening family ties.

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2.1.3 Policy Deployment Facilitation

Policy Deployment Facilitation

Overview:

Our Policy Deployment Facilitation service focuses on aligning strategic objectives throughout all levels of an organization, ensuring that each business unit works cohesively toward common goals. While strategic planning is critical for profitability, too often it concludes with broad directives that lead to misalignment and, in some cases, internal conflicts. 

Drawing from Peter Drucker's "Management by Objectives" (MBO), this service builds on the concept of strategic negotiation to achieve organizational alignment. We incorporate modern approaches like Hoshin Kanri, which ensures a structured and collaborative approach to aligning strategies. Techniques such as catch-ball, A3 Thinking, and Toyota Kata are used to engage all parts of the organization, from leadership to frontline employees, ensuring everyone is aligned toward the same goals. 

Key Benefits: 

  • Strategic Alignment: Ensure business units and teams are working in sync, avoiding cross-purpose efforts.

  • Collaborative Engagement: Foster engagement through catch-ball and other participative techniques to improve buy-in and accountability.
     
  • Effective Execution: Use A3 Thinking and Toyota Kata to facilitate effective execution and continuous improvement of strategic objectives.

  • Top-to-Bottom Communication: Facilitate clear communication and alignment of goals across all levels of the organization.

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2.1.4 Executive Coaching

Executive Coaching

Overview:

Executives face the broadest range of challenges within an organization, but it is their leadership skills that truly define their success. The relationships a leader fosters directly impact performance, making strong leadership behaviors critical. TMAC's Executive Coaching service is developed from years of interaction with industry leaders and observation of their actions. There are specific behaviors that leaders must exhibit to command respect and drive success. 

Your TMAC Coach is not positioned as a proven leader, but rather as an impartial, external guide who can help you navigate leadership challenges by modeling well-established best practices. It’s important to recognize that, much like top athletes who rely on coaches with outside perspectives, a coachable executive can reach greater levels of leadership effectiveness through structured guidance and objective insights. 

Key Benefits: 

  • Leadership Skills: Develop behaviors that inspire respect and enhance leadership effectiveness.

  • Objective Guidance: Receive insights from an impartial coach who provides a fresh, unbiased perspective.

  • Proven Practices: Learn from best practices observed in successful leaders across industries.

  • Personal Growth: Benefit from ongoing coaching to improve leadership capabilities and achieve higher performance levels.

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Contact

  • TMAC at UHCL


    Phone: 281-283-3791
    Email: tmac@uhcl.edu

    University of Houston-Clear Lake
    2700 Bay Area Blvd
    Houston, TX 77058-1002

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