Managerial (Level M4 - Senior Manager)

Competencies

Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Balances Stakeholders
Anticipating and balancing the needs of multiple stakeholders.

Being Resilient*
Rebounding from setbacks and adversity when facing difficult situations.

Collaborates*
Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.  

Cultivates Innovation
Creating new and better ways for the organization to be successful. 

Customer Focus
Building strong customer relationships and delivering customer-centric solutions.

Decision Quality
Making good and timely decisions that keep the organization moving forward. 

Develops Talent
Developing people to meet both their career goals and the organization's goals.

Drives Results
Consistently achieving results, even under tough circumstances. 

Instills Trust*
Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Values Differences*
Recognizing the value that different perspectives and cultures bring to an organization. 

*Denotes an emotional intelligence competency which contributes to ones ability to manage interpersonal and intrapersonal skills needed for the role.