Ask USA
Questions and Answers
Searchable PDF of Questions and Answers as of 10/08/2024
July 2024
Question:
7/16/24- Would it be possible to get updated copies of the shuttle schedule placed
in the shuttle stops? I checked three stops (bayou, sscb, rec center) today and all
three of them have a printed schedule from the spring 2022 semester. The Parking &
Transportation website lists the most current on-campus schedule as being from the
fall 2023 semester (which is less out-of-date than what's at the shuttle stops).
If printing and posting updated schedules at the start of every spring, summer, & fall term isn't feasible, I suggest that updated QR codes be printed & posted in each stop, with one QR code each for spring, summer, & fall. As part of this, renaming how the schedules are linked from the Parking & Transportation website would be wise. For example, instead of the current on-campus route schedule being named fall-2023-on-campus-schedule.pdf, change the name to remove the year (e.g. fall-on-campus-schedule.pdf).
Answer:
Thank you for sharing your concerns regarding the shuttle bus schedules posted at
several shuttle bus stops as well as online. Parking and Transportation is in the
process of posting updated schedules. This will be complete prior to the start of
classes for the fall semester (2024).
Because of our concerns over Scams and Phishing attempts using falsely replaced QR codes, Parking and Transportation will be discontinuing the use of QR codes at unmonitored locations like the shuttle stops.
May 2024
Question:
5/1/24- Do we have to take a lunch break? If so, what is the rule. If you work so
many hours than you have to take a lunch break.....
Answer:
There is no policy that specifically addresses lunch breaks. However, MAP 02.A.20
states that the normal working hours are 8am – 5pm and employees are required to work
a minimum of 40 hours per week. Therefore, it is implied that employees will have
an hour lunch break. Staggered work hours are allowed, but at the discretion of the
supervisor or division leader. Below is our standard practice:
UHCL Lunch Break Practice: There is no federal law, or UHS policy that dictates how many hours an employee must work before being required to take a lunch break lasting at least 30 minutes, but our UHCL practice has been that if an employee will work more than five (5) hours, then they should plan to clock out and back in for a lunch break lasting at least 30 minutes during their work day.
March 2024
Question:
3/21/24- Would it be feasible to have a "come recycle your old electronics day"? If
not, can we get some information publicized (whether by email, or posting in relevant
spots on UHCL website) about local places that can recycle electronics, whether it's
Best Buy, Costco, Harris County, City of Houston, City of Pasadena, etc?
Answer:
Provided by Environmental Institute of Houston
As far as I know, EIH has not sponsored a “recycle your electronics” day. Great idea,
though!
Ellington Field is sponsoring a similar event on March 30. I will ask Debbie Bush
if she can add to our social media. Click here for a flyer for the Ellington Field recycling event.
Question:
3/21/24 - I'd like to suggest that we implement the ability to attach pictures to
FMC work requests. I think being able to attach a picture to a work request could
help get the point across, save confusion all around, and also save some diagnosis
time for FMC staff.
Answer:
FMC is working on a Web Page that will allow anyone with a UHCL login to submit a
Work Request AND attach a photo (or other document) – without going into FAMIS. We
are in the final stage of testing it and preparing for deployment. A timeline for
release has not been determined, but it should be in the next few weeks.
February 2024
Question:
2/19/24 - The Hawk Headlines that go out every week are not accessible to students,
staff, or faculty that use screen readers. One of my students let me know that they
are unable to view the email since it is a big button graphic that does not work for
screen readers.
Answer:
University Staff Association reached out to Dr. Andrew Wiemer, Assistant Vice President
for Student Engagement who oversees the Hawk Headlines on February 19, 2024. Dr. Wiemer
responded on February 21, 2024 with the following response:
"The Division of Student Affairs Marketing and Communication team has been in touch with OIT and the Accessibility Support Center. They met about the accessibility concerns on Wednesday, February 20th at 2:30pm to review the emails and are working to resolve the accessibly issues for future publications of Hawk Headlines. Will update you as soon as we have resolved the issue completely. Thank you for bringing this to our attention."
January 2024
Question:
1/19/24 - Is there a way that UHCL print shop can create an 'online store' for employees
where we can buy our own UHCL items such as embroidered shirts, mugs, nametags, and
other swag?
Answer:
University Staff Association leadership reached out to Margaret Priolo, Manager of
Print Services on 1/19/2024. Margaret provided the following response:
The current process for ordering promotional items is as follows:
- Use the promo place website to look through tons of swag you would like to order
- Request a quote through my staff (Ellie Turner) with item numbers
- We provide the quote
- Quote is approved through the department
- We handle the rest to get your order processed and delivered to the customers door.
Question:
1/19/24 - Please consider bringing back the fountain drink machine in patio café.
Answer:
University Staff Association leadership sent this suggestion to our Dining Advisory
Committee representatives who will bring it up at the next Dining Advisory Committee
meeting.
November 2023
Question:
11/8/23 - I really like the USA Vendor Fairs that have been happening in Atrium II.
These should definitely be continued and they help liven up things on campus. I love
the convenience of being able to browse around when I go on walking breaks and support
small businesses. My only suggestion would be to have more local vendors and items
present, as I noticed that there were several empty tables.
Answer:
University Staff Association leadership forwarded this suggestion to the Fundraising
Chair.
Question:
11/10/23 - Why is the temperature in the Bayou building set below 70*? We have to
use electric throws and electric blankets to get warm. At times it's challenging to
focus on our work because of the freezing temperature. Who makes the decision on building
temperature?
Answer:
University Staff Association leadership reached out to Mark Denney, Vice President
of Finance and Administration on 11/10/2023. Mark responded on 11/28 with the following
information: "The temperature set points for the Bayou Building are set per the recent
Energy Savings Performance Contract. They are: 70 degrees for heating and 75 degrees
for cooling. However, the Building Automation System (BAS) is 50 years old, and while
setpoints are appropriate, and set to save the University in excess of $200,000 per
year in utility savings, and reducing the University’s carbon footprint, but they
remain challenging to actively maintain when the outside weather changes fairly suddenly.
At well over 400,000 assignable square feet, the building is not a simple residential
home that simple adjustments to the thermostat will immediately adjust the inside
temperature. For this reason, a top priority is significant deferred maintenance in
the Bayou Building as part of the upcoming CCAP project in the Bayou Building – that
will upgrade the BAS system for the Bayou Building, among other things. Additionally,
these modified set points were established over two years ago for the President’s
suite and all senior executive office suites in advance of implementing them across
the rest of the Bayou Building. We encourage UHCL staff, faculty, and students to
modify their dress when the weather turns and the 50 year old building struggles to
quickly adjust, rather than use electric blankets or personal space heaters, as those
consume additional utilities and offset the projected energy savings."
Question:
11/13/23 - What is the time frame for removing the tree by Bayou with the caution
tape around it? The caution tape appears to be excessive especially when there is
no one working on cutting down the tree for about 1.5 weeks as of today.
Answer:
University Staff Association leadership reached out to Mark Denney, Vice President
of Finance and Administration on 11/14/2023. Mark responded on 11/28 with the following
information: "The tree has been removed. However, the University does not possess
tree removal equipment, and must therefore hire outside contractors to perform this
work. The recent dry summer has left numerous dead trees across the greater Houston
area and Harris County. Our contractor is working weekends to try to keep pace with
the numerous tree removal requests they have received, we are a top priority to our
contractor, and they are removing trees that are at the highest risk to pedestrians
and motorists first."
October 2023
Question:
10/13/23 - Given the new approach on campus to student events (in terms of prioritizing
student engagement, students receiving the t-shirts and promotional items, etc.),
perhaps a campus-wide message can be sent out to faculty and staff alerting them of
the change. This seems to be catching faculty and staff off guard, as they are turned
away at student events, unhappy for not being able to fully participate, etc. I fully
understand the change and student focus, but many of our peers do not.
Answer:
University Staff Association leadership forwarded the suggestion to Tina Powellson,
Vice President of Student Affairs. Dr. Powellson communicated the following, "As you
may know, the majority of events that are planned by the Division of Student Affairs
(DSA) are funded through the student service fee paid by students and for students.
We do recognize that this may be a shift on campus, but as our student body continues
to grow, their engagement will continue to increase as well. DSA has worked with their
departments and leadership team to take a 3-pronged approach to addressing this concern.
Hawk Headlines is a new weekly newsletter that is released on Mondays with upcoming
event information. In the newsletter, event descriptions will typically include the
intended audience. Event planners will also be encouraged to include signage at the
"entrance" of the event that notes if the event is primarily for students or open
to the campus community. Lastly, if there are items available towards the end of the
event, items will be made available for others to enjoy."
September 2023
Question:
9/1/23 -I have student workers that worked in our office last fiscal year. I am being
told on 9/1 that they cannot begin again until 9/6 (Wednesday start date). I don't
understand how this makes sense. Our office needs to provide optimal customer service
and we will have no front desk coverage/phones/emails answered on 9/1 and 9/5 as my
student workers do not have access to their timesheet or any of the systems. I was
told there needed to be a break in the pay period. Does this mean that no student
workers are working 9/1 and 9/5? What about the shuttle drivers? How can we ensure
that student re-hires are seamless so offices can continue to provide optimal service
in their offices? I don't remember seeing an email to student worker managers about
this issue, but sometimes I do not understand fully the emails that are coming to
me from Payroll about timesheets. I was trying very hard to ensure a seamless transition
this fiscal year but now I have 2 days without student worker help. I can't just add
time on their next timesheet because that would go over the 20 hours and into overtime
pay. Please help! I don't understand why this is a necessary practice.
Answer:
USA connected with the Office of Human Resources and Abby Varela, Director of Human
Resource Services shared this response: "Historically, there was a practice to start
hourly paid employees on Wednesdays because that is the beginning of a pay period
but we have communicated to departments that there is no requirement for a Wednesday
only start date. We have different start dates for temporary employees and the start
date is determined by the department based on their needs. There is no rule that requires
temporary employees to begin on Wednesdays only.
In the recent ePAR training we provided a hand out that indicated to use a Wednesday date on the ePAR and that is an error. I have attached an updated quick reference. Additionally, we also want a streamlined and efficient hiring process that eliminates barriers for departments. I certainly apologize for this oversight and will provide an updated documented to those that attended the training as well as the Business Administrators. Please let me know if there are other questions."
Question:
9/1/23 - Is there a department or person who is responsible for making sure that the
online UHCL directory is regularly updated? As a staff member, I've searched for different
people at times and have a hard time finding them in the directly. Is everyone listed,
included part-time employees, adjunct professors, new employees, etc.
Answer:
USA reached out to Marketing and Communications and received this response from Daniel
Ramirez, Assistant Vice President of Marketing and Communications, "The online UHCL
directory is updated through information managed and maintained within PeopleSoft
by HR. The technical aspect of the directory application is managed by OIT. Marketing
and Communications is responsible for the front-end layout and display of the directory.
If staff members have issues with their information or need to update their information, they should reach out to HR. Questions about which employee classifications are included in the directory can initially be directed to HR, with OIT potentially being involved for more technical details concerning the backend application and its development."
Question:
9/14/23 - This is for Parking and Transportation and Campus Administration. Why is
the window in Bayou not open for service? Students and staff are receiving tickets
but are unable to easily access the parking department to obtain a parking pass. How
is this lack of customer service helping recruitment and retention efforts? I spent
10 minutes trying to help a frustrated student try to locate an answer and make them
feel heard. I could not get anyone in parking to answer their phones and when someone
did I was told they are short staffed. Aren't we all? Why can't they work remotely
in the Bayou building during this high peak need for parking passes.
Answer:
University Staff Association leadership reached out to Mark Denney, Vice President
of Finance and Administration as well as Harry Glass, Manager of Parking and Transportation
on September 15, 2023. Vice President Denney is working with Harry Glass to provide
a response. No response has been received as of September 21, 2023.
Question:
9/20/23 - What is the status of the salary survey (not sure if this is the correct
term) that is supposed to be on-going to compare UHCL salaries to the market? I've
heard from two people who have seen job openings posted for positions in their classifications
at rates higher than they are making. One of these people contacted HR and was told
to "be patient and let the process work." What does that mean? New hires shouldn't
be making more than people already employed in a classification. I've looked at some jobs posted, and it appears that there are classifications that
have had their rates of pay raised, but when I look at the pay rates on the HR site,
the tables posted there have not been updated.
Answer:
University Staff Association leadership reached out to Yolanda Edmond, Assistant Vice
President for Human Resources. Yolanda shared, "“We are actively working with Gallagher,
the firm engaged by the University to conduct the compensation study. We are hoping
to have preliminary data by the end of October. Human Resources is hopeful to have
a preliminary results meeting with Gallagher at the end of October.”
August 2023
Question:
8/31/23 - Classes are being held in the Bayou building, yet there are groups that
are holding games and using loud speakers in Atrium II. The instructors have asked
that the volume be turned down and they refuse. This is a university for learning.
The instructors can't teach because of the loud noise.
Answer:
USA connected with Provost Maynard and Dr. Tina Powellson, Vice President of Student
Affairs. Dr. Powellson shared this as a response: "As you know, the Bayou Building
serves a number of purposes from classes to events to dining to studying...and much
more! Each of these are valuable experiences for our students and contribute to student
success, in and out of the classroom. Many times, these activities overlap in timing
because of the nature of the building so it is important that we are mindful of each
other. All of that to say, as the campus continues to grow and more of these overlaps
occur, it may be time for us to create a policy around amplified sound. The Division
of Student Affairs will take the lead on drafting a policy that will be put through
our shared governance process for review and approval."
July 2023
Question:
7/21/23 - I will preface this by saying I'm not sure whether this is a suggestion
for campus administration, or parking and transportation, or some other person or
department. At present, we only appear to have the 2700 Bay Area Blvd address (aka
main entrance across from Clear Lake HS) marked with a street number and marked in
gps maps (Apple maps, Google maps, etc.) We need to assign street numbers to each
building and parking lot, and have them marked prominently with signage and have these
street numbers & addresses published through gps maps. This applies to locations at
both the primary UHCL campus and at UHCL Pearland. I recently had some car trouble
which required the aid of a tow truck. Because we have no marked street addresses
whatsoever, I wound up having to send the tow truck dispatcher an Apple maps pin to
my location and tell them that I would be the only one out there waving my arms like
a goofball. It would have been much simpler if I could have just told them "902 University
Drive" instead. This combination of prominently marked street addresses & publishing
them through Apple/Google/Tomtom/etc would aid campus visitors ("Your conference is
in the Delta building, 202 University Drive") and with emergency services personnel
("The heart attack patient is in the visitor parking lot at 405 University Drive"
or "The DUI suspect is being detained at campus police, 902 Bayou Road East"). I am
well aware that the university is facing a budget deficit due to lower than projected
enrollment. I also know that the purchase and installation of physical signage would
be a nontrivial expense that we may not be able to afford at the moment. However,
the assignment of street address numbers and the publishing thereof with Apple/Google/Garmin/etc.
should be much more viable under current budget constraints.
Answer:
Administration and Finance and Marketing and Communication will be looking at the
best steps to move forward.
Question:
7/26/23 - We are being told that the provost is saying that administrative assistants,
and executive assistants in the university will not be able to partake in the alternative
work program. Is there a way to find out if administrative assistants/executive assistants
from UH Main are participating in their alternative work program? I am not front facing
as an AAII, also it isn't like we wouldn't be working, or unable to physically drive
to the office if requested to do on one of our work from home days. This is not similar
to the flex week schedule we did for the summer, where employees were able to have
an extra day off during the week. The alternative work program would still have everyone
working 5 days a week, but just a maximum 2 days from home. Denying the lower paying
staff the ability to save themselves money, time and wear/tear on their vehicles by
being able to work from home 2 days out of the week is going to decrease the morale
in this institution. We already have endured a great deal of turnover here, but giving
everyone an opportunity to work from home would help alleviate some of that.
Answer:
I understand the employee’s point of view. However, it’s a balancing act trying to
maintain customer service and allowing our employee’s the flexibility of an alternative
work arrangement. The policy was vetted by Executive Leadership, University Council
and University Life Council. Please keep in mind that our AWA policy is unique to
our campus and is independent of UH Main. Therefore, for UHCL, we have designated
the following positions as ineligible: Executive Leadership, Senior Leadership (Executive
Directors and Above), Executive Assistants, Facilities, Maintenance, and Construction,
Police, Positions that require direct student or customer interface services, Positions
that require routine access to information or materials that are available only at
the regularly assigned place of employment are not suited for alternative work arrangements. Ultimately, it is within the discretion of the immediate supervisor, department
head and appropriate vice president to approve or deny an employee’s alternative work
arrangement request.
Question:
7/27/23 - Did Marcomm create the USA logo? My boss and I are trying to figure out
if that’s something they could assist us with for a new project we had in mind.
Answer:
The USA is not an official brand approved logo and is only used internally. We have
used Marcom for the newly created Hawk Spirit Award trophies. We recommend reaching
out to Marcom for your project needs.
June 2023
Question:
6/6/23 - Today in parking lot B there was a mama deer and her fawn looking confused.
Someone in the parking lot was confusing them more by taking videos and pictures.
The woman did not get out of her car, but clearly the mom deer was confused by the
proximity of the car. Mom ran to the woods leaving her fawn in the middle of the parking
lot. Another woman parked and started doing the same, this new person had a "visitor"
paper on her dashboard. Neither one of them called for help as you could clearly see
both animals were confused. When I got somehow close to the first woman taken videos
I told her that she needed to stop confusing the animals and parked somewhere else,
her reply was no, no and no! (at this point I had already called the campus police)
as she was trying to allure the fawn towards her car so she could take a better video
of it! The poor baby was there without her mom alone, and confused! Finally police
arrived and I told her the situation after that I left to my office. Is there a way
to offer training for staff on how to treat the wildlife that we are surrounded by?
Also, perhaps add more, and bigger signs about taking care of the wildlife? we only
have a couple throughout campus so not only students but also those "visitors" know
that wildlife here is part of our community. It is sad to see that selfishness is
more important than the life of some animals. These animals were in distress and neither
woman called for help, but instead, they started taking videos and pictures to get
"likes". Bottom line is, training, more and bigger signs about being kind to wildlife
thorough campus. Thank you,
Answer:
Suggestion sent to Steven Kitchen in FMC 6/6/23.
Question:
6/8/23 - Has there been any updates regarding the Athletics Workgroup research on
intercollegiate athletics at UHCL?
Answer:
The workgroup is exploring the viability of National Association of Intercollegiate
Athletics (NAIA). We have met with NAIA reps, met with athletic directors at member
colleges/universities, and will be visiting three NAIA schools in the coming weeks.
We are charged with assessing the impact college athletics will have on student success,
campus environment, and the budget. When we complete our work (over the summer) we
will present a report to the President. He will decide where to take it from there.
Question:
6/14/23 - Can someone tell us why Potter's Pond looks the way it does? The greenish
brown substance sitting atop doesn't seem to be going away. Thank you.
Answer:
The growth on the pond happens every year but this year it has been bad. EIH has a
grant project in the pond that does not allow the pond to be chemically treated for
the growth. FMC is in the process of trying to obtain a quote to get the growth to
be removed physically. Right now they are unsure as to when the growth will be removed.
May 2023
Question:
5/8/23 - There has been some work happening next to the north end of Hunter Hall for
quite some time now. Does anyone know what exactly they're doing, and when the projected
completion date is? I realize we're at the end of the spring semester so continued
impact on Hunter Hall residents will be minimal, but I'm sure the people who work
in the south wing of the Rec Center would appreciate knowing an end date to the noise
pollution.
Answer:
This work involves the site preparation and installation of an emergency generator
that will serve Hunter Hall. We are nearing the completion of this project, with the
generator scheduled to be installed on 5/22. Substantial Completion will occur shortly
thereafter. With this installation, Hunter Hall will not need to leave the building
should the campus suffer an unexpected electrical power outage.
Question:
5/8/23 - The Student Enrollment Center area on the first floor of SSCB has been under
renovation for a while now. Is there a projected completion date available?
Answer:
This renovation of Student Enrollment space was projected to require 5 months. The
project is on schedule and we are currently projected to achieve Substantial Completion
by June 22nd.
April 2023
Question:
4/4/23 - I noticed that the monthly crime logs sent out by UHCL PD no longer include
anything for our Texas Medical Center location. When & why did we get rid of our TMC
location? Are we going to get another location there? And should this page (https://www.uhcl.edu/texas-medical-center/)
be updated accordingly?
Answer:
The lease expired for the current location. Faculty are teaching 100% online while
negotiations are underway for a new location. The webpage will be updated when the
next lease has been finalized.
Question:
4/17/23 - As UHCL reveals the names and possibly the resumes of interviewing candidates
for high level positions to UHCL staff for presentations/feedback, are there any ethical
standards in the strategic hiring process that discourages staff outside of the hiring
committee from contacting the candidates current or previous place of employment?
Answer:
Ethical standards are provided to those serving on search/hiring committees. There
is nothing in writing for non-committee members, however, all UHCL employees are expected
to conduct themselves in a professional manner with the highest ethical standards
Question:
4/27/23 - I'd like to advocate for free menstrual products in the bathrooms across
campus. The estimated annual costs are between $5-7/ menstruating student/staff annually
to provide these products. Given that nearly 2/3 of our student population fit into
this category, we are lacking basic necessities to our majority student population.
Link provided with submission
Answer:
Suggestion has been shared with Facilities.
Question:
4/28/23 - Is there any progress on review of the Alternative Work Policy and Alternative
Work Options?
Answer:
An update to the Alternate Work Policy was provided at the April General Meeting (recording
available on the USA webpage). The policy has been finalized and approved by University
Council. Changes to the policy include eliminating duplicate information, allowing
applications submissions anytime during the fiscal year, approved applications will
be valid for that fiscal year, and list of eligible positions will be replaced with
a list of ineligible position. Policy can be found at the alternative work arrangement
policy document.
February 2023
Question:
2/2/23 - Hello, I don't know if this is the right platform, but how can I find out
if there are any long distance runners among staff? Also, can I create a runners group
for staff? I understand that there is "walking Hawks" here, but that includes students
and staff, however, I am talking more about a group of long distance runners (5k to
marathons) that would like to train together after work and to be able to represent
UHCL at races.
Answer:
Reached out to Walking Hawks and HR to check on campus policies for forming groups.
Questioner has been informed they can make an announcement during the next General
Meeting.
Question:
2/8/23 - Why has the fountain drink machine in the Patio Cafe been out of order for
a very long time?
Answer:
Email sent to Debra Carpenter (Procurement) 2/8/23
Question:
2/28/23 - In support of co-existing on this nature preserve, can we please formalize
the procedure(s) for when an employee finds an injured animal on campus?
Answer:
In general we try to keep a hands off approach to the animals on campus. Small injured
animals can be picked up by me and then handed over to a wildlife rehabilitator or
SPCA depending on what it is. Injured deer are mostly hands off unless it is a fawn
in which a rehabilitator will be called out to pick up .When they are born, fawns
will stay put and may look like it has been abandoned but is actually waiting for
mom to return which can take up to 24 hours sometimes. The fawns are left alone until
their mother comes back for them. If the deer is injured and has not moved from the
same spot in more than 24 hours then the PD will call out Texas Parks and Wildlife
to determine if it will need to be put down, which in most cases it will have to be.
If the deer are injured and moving around then we leave it alone. In any case extension
2250 can be called to report injured animals. If it is off hours and no one is here
you can call and report it to the PD and they will get in touch with me if they need
to.
January 2023
Question:
1/2/23 - Do we know if the Alternative Work Policy and the Alternative Work Options
list are going to be re-evaluated? The verbiage in the actual policy contradicts quite
a few of the qualified positions on the list. Many of the positions that are currently
qualifying on the list for hybrid work are public facing positions, and many of the
positions that do not qualify actually should according of the verbiage in the policy
itself. I compared the policy for UHCL to UH Main's.
Answer:
HR is reviewing the policy and the verbiage will be updated.
Question:
1/12/23 - So I observed the past December 10th Fall 22 commencement and noticed there
was no recognition for UHCL Veteran students or guests. Why is this so? Who handles
this so we can have our students recognized. Thank you for your help with this! I
appreciate your time. I forgot to ask it at the meeting today.
Answer:
Thank you for the inquiry! This concern has been brought to the attention of the Fall
2022 Commencement Committee debrief meeting, and was discussed to implement recognition
for Veterans and other special groups that may have not been recognized at the Fall
2022 Commencement Ceremony. Recognition of special groups was inadvertently overlooked
when reviewing the script.
Question:
1/18/23 - The new organizational chart that was announced on 1/18/23 seems to have
some conflicts of interests and shows forward facing as showing favoritism. In the
future is it possible to have a vote on interim representation that is inclusive to
the whole division?
Answer:
AVP HR is not aware of a new organizational chart. More information is needed to address
the concern.
Question:
1/19/23 - I've noticed that a lot of the physical maps (in lobbies, by elevators)
throughout Bayou & SSCB are wildly out of date in terms of which departments are in
what location (floor + suite + office numbers etc). This also applies to Bayou & SSCB
maps listed online at https://www.uhcl.edu/about/administrative-offices/facilities/buildings-floorplans. I don't personally spend much time in any of the other buildings, so I don't know
whether their physical maps & electronic maps are similarly in dire need of updating.
What's the normal timetable for the updating of these physical maps & electronic maps?
I realize that whoever is in charge of these may be short staffed (like a bunch of
departments), but having these updated on a somewhat regular basis would help students
& visitors keep from getting lost. Thanks in advance for looking into this!
Answer:
We have initiated the process to identify a vendor to assist with the re-do of all
directional maps in all buildings. We can provide USA with an update once we move
beyond this initial phase.
Question:
1/20/23 - I see the signage on campus for the strategic plan and the 3 T words. But
what I don't know is....is the strategic plan done? Is there a document to review?
Has it gone down to the individual offices for their goals and steps to help reach
whatever the plan is?
Answer:
Provided a PowerPoint to share. Will speak at the March General Meeting.
Question:
1/25/23 - After the extreme weather yesterday, I am wondering why the little NOA offices
are still remaining in "trailers". If the university has the $$ to contemplate building
a parking garage, as well as other items, wouldn't it be wise to provide a safe structure
for all employees? I don't work over there, but have been there multiple times, and
the building is downright flimsy. I worry about the safety and well-being of those
employees. Or if this is not possible, (but why not?) then what can be done to assure
their safety like all of us over here in Bayou for example? You could say that this
is none of my business, but it is in my mind and wanted to share.
Answer:
Question forwarded to Mark Denney 1/25/23
Question:
1/26/23 - I suggest a donation drive or something to help the people that were affected
by the tornado in Deer Park and Pasadena.
Answer:
Suggestion was sent to the entire board. USA reached out to Student Advocacy and SGA
for a collaborative effort. SGA will add to their GMA agenda and will share any feedback
they receive.
Question:
1/26/23 - Would it be possible to increase signage in the D Lot related to UHCL's
tobacco-free status? I occasionally see people smoking (cigarettes, not vapes) on
that side of Bayou Building, but there is less signage than there used to be and I
am not comfortable calling people out without something to point to.
Answer:
Email sent to FSSC chair 1/26/23
Question:
1/30/23 - Suggestion for School Spirit and participation from everyone. On one Wednesday,
have an inside/out day where everyone wears Spirit shirts and/or pants inside/out.
Answer:
Suggestion has been shared with the Hawk Spirit & Tradition Council.
December 2022
Question:
12/8/22 - Hello USA E-Board, my concern has to do with the Spring 2023 processing
schedule. The schedule says that our students will be dropped for non-payment on 1/17/23,
the first day of class. My concerns are the implications this has for our students,
staff, and University. This is a new practice in my time here at UHCL. I know that
this is already a very busy time in our office with late registration and changes
to students' schedules. All research shows that students as a whole are experiencing
more mental health and financial hardships than ever before. To implement this practice
in the middle of an academic year when TX law specifies time frames for processing,
seems like it was not a decision made with all relevant stakeholders’ input. With
this being a formula funding year, I am especially concerned about this practice as
it relates to our University’s future. All communication we have received has made
it seem that we are seeking to increase our student enrollment and this practice seems
to directly contradict this mission. Again, as an employee working directly with students,
this has the possibility of negatively impacting the students I show up to serve on
a daily basis and I wanted to share my concern on their behalf in the hopes that this
can be more carefully reviewed with the wellbeing of our students as one of our top
priorities. I thank you for your time.
Answer:
Changes are to align UHCL with best practice and state enrollment reporting standards.
Best practice is to have a drop before the start of class, and then 1-2 additional
drops before reporting our enrollment to the state. It will also address the issue
that delaying the drop for non-payment process impacts the enrollment reporting to
the state which has resulted in multiple audits. UHCL is the only school in the UH
System that historically waited until after late registration to drop students which
disadvantages students on the waitlist. Students who are enrolled but do not intended
to attend class are holding seats for students who wa because students that enrolled
in classes and never intended to attend for that term hold seats from students on
the waitlist for this class, which ultimately hurts our enrollment because we drop
these students and don’t charge the tuition to students.
Question:
12/9/22 - Why is this form name so long? Why must we complicate everything? Thanks
for simplifying this form entry process but "interaction and dialogue" does not have
to be so "strenuous" and verbose. Keep it SIMPLE.
Answer:
USA Board discussed no changes will be done at this time.
Question:
12/15/22 - Please require all events to have at leastb5 business days before advertising.
Day of or day before is not enough time for staff to become engaged in events, meetings,
ect.
Answer:
Calendar invites will be added to announcements
Question:
12/15/22 - Facilities question - what is going on in front of Arbor buildings? There
is a large yellow crane in the parking lot.
Answer:
The air handlers at the Arbor buildings are being replaced. The parking lot is closed
due to the equipment being used
at the lot.
November 2022
Question:
11/10/22 - With the increase in parking fees will the parking lines be painted for
better visibility?
Answer:
Restriping of lines will be completed in sections with a projected start date over
Winter break.
UPDATE: FMC will be scheduling all parking lots to be re-striped during the Spring Break, weather permitting. Issues with weather, will need alternative measures such as blocking off sections of parking lots for re-striping or performing re-striping on Fridays and weekends.
Question:
11/17/22 - It would be nice to paint the speed bump by the Hunter Hall entrance. It
is not very noticeable.
Answer:
The Director of Student Housing and Residential Life has submitted a work request
to have it painted.